Privacy Policy

MAISON PRIVÉ

1. Identification of the Data Controller

Maison Privé is a private wellness and relaxation experience venue operating in Colombia.

For the purposes of this Policy, Maison Privé acts as the Data Controller for personal data collected through its website and official channels.

Official contact:

📩 Email: Maisonprivespa@gmail.com

🌐 Website: www.maisonprive.co

2. Scope

This Privacy Policy governs the collection, storage, use, circulation, and deletion of personal data obtained through:

Contact forms

Online reservations

Email communications

Instant messaging linked to the website

Cookies and digital analytics tools

3. Personal Data We Collect

Maison Privé may collect the following personal data:

First and last name

Contact number

Email address

Information related to reservation requests

Basic billing information (if applicable)

IP address and browsing data

We do not collect sensitive data without the data subject’s express prior consent.

4. Purpose of Processing

Personal data will be used exclusively to:

Manage information requests

Confirm and manage reservations

Provide personalized service

Comply with legal obligations

Improve the user experience on the website

Send communications related to requested services

Maison Privé does not market, sell, or disclose personal data to third parties for commercial purposes.

5. Security Measures

Maison Privé implements reasonable technical, human, and administrative measures to protect personal information against:

Unauthorized access

Alteration

Loss

Misuse

Access to the information is restricted solely to authorized personnel.

6. Data Subject Rights

The data subject has the right to:

Access, update, and correct their data

Request proof of the authorization granted

Be informed about the use of their data

Revoke authorization and/or request the deletion of their data

File complaints with the Superintendency of Industry and Commerce

To exercise these rights, the data subject may send a written request to the official email address provided.

7. Cookies

The website may use cookies and analytics tools to:

Improve navigation

Analyze user behavior

Optimize content

Users may configure their browser to reject cookies if they so desire.

8. Effective Date

This Policy is effective as of its publication and may be modified at any time.

Updates will be published on the website.